REFUNDS / RETURNS
I have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
You have another 14 days to return the goods once it’s been agreed.
You will be liable for the cost of the return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
To start a return, you can contact me here.
I will quote you for the cost of retuen shipping. Once you’ve paid this cost, I’ll send you a return shipping label, as well as instructions on how and where to send your package.
Items that are sent back without first requesting a return will not be accepted.
DAMAGES & ISSUES
If you receive an item that is defective, damaged or incorrect, please notify me here within three business days of receiving the item. I’ll email you a shipping label for returning it. Once you receive the label, please return damaged items in the original box and packaging materials. A replacement will be sent, if available, upon receipt. Items damaged due to buyers’ negligence will not be accepted.
REFUNDS
I’ll notify you once I’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.